Frequently Asked Question

Unfortunately, we maintain a 100% smoke-free fleet that prohibits smoking. However, you can take a break between your rides for your personal needs.

At VA Cabs we include well-maintained cars that assure minimal hassle during your ride. However, in case you face any problems our Road Side Assistance will make sure to solve the problems as soon as possible.

Yes, we do offer our clients to order car services in bulk based on their needs. However, you need to provide prior information for bulk orders.

We are flexible with our services and allow you the rent the car for as long as 7 days after which you need to inform us for extended rental periods.

Currently, we offer our services in Delhi, Chandigarh, Amritsar, Jaipur, Udaipur, Varanasi, Srinagar, Bagdogra and Guwahati. However, you can rent our cars to explore nearby attractions of these cities.

We accept all the major credit and debit cards, along with internet banking and e-wallets.

We offer a wide range of hatchback which can easily accommodate 4 passengers for a comfortable ride. However, if the passengers have luggage and want spacious vehicles, a sedans can be the best option as it comes with better storage management.

We work collaboratively with multiple corporations and businesses from various sectors such as tour operators, hotels, corporate offices and many more.

As soon as you complete your booking payment, you will get a confirmation email at your registered mail or through an SMS on your registered mobile number.

You can book online via our website or call our customer service for quick reservations. Our team ensures a fast, hassle-free booking process so you can plan your trip without delays.

Yes, all rentals come with experienced and licensed drivers. They are well-versed in Delhi routes and committed to making your journey safe and enjoyable.

Absolutely! We offer both local and outstation packages. Whether it’s a weekend getaway or a week-long vacation, we’ve got the right vehicle for you

Prices are generally for vehicle rental only. Fuel, tolls, and parking are extra unless stated. We provide clear cost breakdowns so you know exactly what to expect.

For weekends and festive seasons, we recommend booking at least 3–5 days in advance. Early booking with VA Cabs helps you secure your preferred vehicle type and time slot for the best car rental service in Delhi.

A valid government-issued ID proof is required for booking. We also recommend keeping a soft copy handy for faster verification.

Yes, modifications are possible based on vehicle availability. Simply contact our support team, and we’ll assist you with the changes.

Yes, all our cars are equipped with AC for a comfortable journey. We also maintain our fleet regularly to ensure smooth performance.

Most rentals are for a minimum of 80 km/day; custom plans are also available. You can choose flexible packages based on your travel requirements.

Yes, we have premium sedans, SUVs, and luxury vans for special occasions. These vehicles come with top-notch comfort and style for a premium travel experience.

You can book online or call our customer care. We ensure a quick and smooth booking process for your convenience.

Yes, every rental includes a professional, licensed driver familiar with local and hilly routes.

Absolutely, we specialise in trips to Darjeeling, Sikkim, Dooars, Bhutan, and more.

Generally, prices are for vehicle rental only; fuel, tolls, and parking are extra unless mentioned.

We recommend booking at least 5–7 days in advance during tourist and festive seasons.

Yes. We offer tempo travellers, Force Urbania, and buses for groups up to 45 passengers.

Yes, we can tailor your trip according to your travel plans. Whether it’s sightseeing in Darjeeling, a cultural tour in Bhutan, or a wildlife trip in Dooars, our rentals are flexible to your needs.

We accept multiple payment modes, including UPI, credit/debit cards, net banking, and cash for your convenience. Payments can be made in advance or at the time of pickup.

Yes, the minimum age requirement is 21 years. Renters must present a valid government-issued ID. Since we provide chauffeurs, you don’t need a driving license to rent.

You can either book through our website or directly contact our team for a hassle-free booking process.

No. We have a policy of clear and transparent pricing to avoid any difficulty later on during the processing. This excludes GST, driver’s payments, and toll taxes.

Yes. Car delivery services are provided from our end within the Guwahati city limits.

You can request an extension or cancel your booking by contacting our support team. Extensions are subject to vehicle availability. We offer zero cancellation fees if informed at least 24 hours in advance.

Yes, renters must be at least 21 years old and hold a valid government-issued ID and a driving license.

We accept multiple payment options, including credit/debit cards, net banking, UPI, and cash payments for local bookings.

Yes, our entire fleet is air-conditioned and regularly maintained for your comfort and safety.

Yes, we offer timely and reliable airport transfers from Guwahati Airport to your destination and vice versa.

Yes, our rentals cover popular outstation routes to destinations like Shillong, Cherrapunji, and Kaziranga.

Yes, we provide professional drivers to ensure a comfortable, smooth, and stress-free journey.

We recommend booking at least 1-2 weeks in advance during holidays or peak seasons to ensure vehicle availability.

You can book easily online via our website or contact our customer support for quick assistance.

No, all charges, including tolls, parking, GST, and driver allowance, are mentioned upfront.

We offer a wide range, including hatchbacks, sedans, SUVs, tempo travellers, and buses to suit all group sizes and budgets.

Yes, our rentals cover outstation travel to popular destinations like Shimla, Manali, and Kasauli.

Yes. Based on availability, the tour plan can be modified upon discussion with our team.

Typically, Chandigarh car rentals start at a minimum of one day. Longer rental periods can be arranged with customised plans.

Yes, renters must be at least 21 years old with a valid government ID and a driver's license.

A two-week prior booking is best for plans during peak seasons to secure cab availability.

We accept credit/debit cards, net banking, UPI, and cash payments locally.

The best time to visit Siliguri is from October to March when the weather is cool and pleasant for sightseeing.